Feedback


It has been a great pleasure and an extremely worthwhile process working with Q and E over the past few years to achieve certification. It has most definitely identified areas of our business where we had problems and tightened up our overall Operational Processes. Their knowledge and assistance has ensured Nomis Connections Limited achieved ISO:9008 and now ISO:2015 without any difficulty or last minute drama’s. The external certification company commented on what a thorough job we had down for a first time company. The ISO portal they supplied to Nomis is easy to navigate for our employees and retains all version changes in an easy to access manor. Mark Rust for Q and E has been a pleasure to work with, he is always punctual, professional, very helpful and extremely knowledgeable, but in a way that makes you feel comfortable and guided through the ISO process. A credit to his organisation.

Mark Balzaretti, NOMIS CONNECTIONS LIMITED


Hi Emma,
Just a quick email to say thanks for today, couldn't have done it without you.

Graham Parker, CSP


If you want to pass an ISO choose this woman. Thank god she's not an auditor because she knows everything about everything. If you want the best, go for purple and thank your lucky stars you have her. Brilliant. Intelligent, balanced, driven, focussed. I can't speak highly enough.

Jane T, Ereco


Dear Mark,
Sorry its taken me a while to reply to you, thanks for sending over these notes.
I would just like to thank you for all your hard work on Monday, i could not of got through that without you.
Thanks again

David Nicholson, DNA Worldwide


Just a quick e-mail to say a huge "THANK YOU" for all the work you have done implementing the management system. I am extremely grateful for all you have done and it has given me a degree of confidence that I am on the right track.

Suzanne McFarlane-Aitken, Constructive Group


Thanks for the thorough training session today. Your presentation skills were first rate and your a natural when speaking to large groups of people. The course content which of course can be very dry, came to life with your experience and the exercises undertaken.

Anthony McGrory, Careline UK


I met Emma when I used to do sub-contract work for her father Dr Terry Russell, (who sadly is no longer with us). Since his recent unexpected death she has taken over the role of MD at Quality and Environmental Consultancy Ltd. Her training, background and experience make her well suited to run the consultancy with its worldwide range of clients in a wide variety of industry sectors. I have no hesitation in recommending her.

Lewis Conquer, Lewis Conquer Consultancy Services


Having worked with Emma in the past I have no hesitation recommending her. Quality systems are an area some would like to remain a black art. Emma simply switches on a light!

Steve Smith


I highly recommend Emma Russell and her company, Quality & Environmental Consultancy Ltd. We have just passed our BSI 9001 and 14001 accreditation, through using Q&E Ltd. The system Emma has implemented is highly comprehensive and British Standards commented it is one of the best systems they have seen. Emma is reliable , trustworthy and flexible in her all her work

Nigel Kiernan


Emma is an experienced management systems consultant and utilises effective on line systems, I have personally audited in organisations with QE Consultancy systems implemented and found them to be user friendly and easily navigable allowing organisations to manage, analyse and improve their processes continually. Emma is recommended for ISO standards, 9001, 14001, 18001 and 27001 consultancy

Stanley Wright, DAS Certification


Emma has worked with Uniware since 2009 when she guided us through our first ISO 9001 accreditation. The following year Emma helped us to achieve ISO 14401 accreditation. I can recommend Emma to any company wishing to become ISO accredited

Mike Brand, Uniware


We have passed the procedure and interview with the Environment Agency and we are now a fully WEEE compliant and licensed business. We have also been advised that our third and final License application to be an Approved Authorised Treatment Facility (AATF) will be automatically approved and the environment agency will not need to inspect us again. Our investment into our consultant EMMA Russell of Quality and Environmental Consultancy (her own business) has paid off tenfold it can take a number of visits and a lot more work to normally pass these accreditations.

Nigel Kiernan, GreenCycle IT


Thank you for your time and patience Emma I would have been lost without you! Your extensive knowledge of ISO9001 and 14001 is astounding and I'm very glad to have you as our consultant.

Steve Poke, AES Canada